Emergency call-out

Most organisations are trying to increase their product guarantees, after-care and increase their sales. With modern manufacturing technologies, so often warranties are increased with the offer of 24/7/365 coverage to customers. Techvolution can offer staff who are fully trained to respond in a professional and sympathetic manner. This may involve notifying your on-call-engineer, or arranging for a local engineer to be available - as you wish.

Techvolution can coordinate all out of hours calls and separate those which are general enquiries, those less serious and those which are emergencies. This ensures all reporting is appropriately dealt with and followed up with the minimum disruption to your staff.

This emergency call out service is popular with many private and commercial property maintenance companies who have to fix faults at leased premises, lift companies who need to quickly respond to people trapped in lifts, facilities management company, winter freezes, gritting and any organisations that have a duty of care to respond to emergencies their customers may encounter, every day and night of the year.

4 Key benefits from using Techvolution's emergency helplines:

• A very cost-effective way of minimising disruption to your staff
• Seamless customer service offering dedicated customer care
• Only appropriate call-outs to your on call duty staff
• No nuisance calls during the early morning hours!