Inbound - Taking your calls
Did you know:
- 75% of callers hang up if they hear a voice-mail?
- 60% of callers rarely wait longer than 30 seconds?
- If the only number is a mobile, they may not even call at all?
So how many calls do YOU miss every day? What does that cost you in lost opportunities? You probably have no idea!
Projecting a professional image, providing a high level of service, keeping overhead costs down, and having time to do the work is a constant battle for any business. This can be when the business is growing or if there is a need to reduce costs.
The price of our monthly subscription messaging service starts from £15* per month (minimum contract 1 month).
For low volume clients or periodic/adhoc cover we have the very popular PrePay service which starts with the PrePay50. This provides 50 delivered messages or 12 months telephone cover (whichever comes first) for £120*.
* Prices exclude VAT
We work with and around our clients providing call answering:
- Business continuity - should the telephone system fail or the lines be disrupted
- Complete answering - where we answer all calls that come in in the customers name
- Holiday & sickness cover - when our clients are short staffed
- Mobile phone cover - for when staff are driving or in meetings and are unable to take the call themselves
- Out of hours - this includes early mornings, through the evenings and at night, weekends and national holidays
- Overflow support - here we answer the phones when the client's lines are busy or they simply cannot answer the phone themselves
- Mobile phone cover - for when staff are driving or in meetings and are unable to take the call themselves
If you don't answer that call - your competitors certainly will!
It is a well known fact that most first business impressions take place during the initial phone call. Having a friendly person to always answer your calls, is so important in the way your organisation is perceived.
If you would like a quote please contact us
I would like to thank Miles, Brian and the team at Techvolution for providing a fantastic service to my business. The ease of set up and flexibility of the service means I have total control of incoming calls to my business and no longer lose any enquiries. Prior to this I don’t think I had appreciated how many people were not leaving voice-mail messages if my line was engaged. I have noticed a marked rise in volume of enquiries since taking on Techvolution. I can brief the team at Techvolution daily of any special requirements and any extra information that needs to be collected from callers and hence present C The World in a professional & efficient manner. I believe the service provided by Techvolution is essential to the smooth running of my busy travel agency and would not hesitate to recommend them.